ExpectationsAt Pilot, we value strong working relationships both with each other, and with our clients and partners. Maintaining those relationships comes with certain standards and responsibilities.

How we treat each other

We’re respectful. We’re kind. We’re supportive. We ask that you are your authentic self. Please participate, collaborate, work hard and contribute—and make sure to rest when necessary.  Everyone’s voice, expression, expertise, and opinion matter.

How we treat our clients

Our clients are our partners and collaborators. It’s up to us to acquaint ourselves with the key people we’ll be working with and familiarize ourselves with the way they like to work. We respect the hours they keep, how they communicate, their expectations of us, and the tools they use. At all times, we stay centered on people and what they need.